उत्तर :
व्याख्या :

CBA – Collective Bargaining Agreement is the result of collective bargaining procedure.  These agreements can be in one of the two forms:  i.) Procedural agreement ii.) Substantive agreement Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues. These are usually filed in the company’s rule book.  Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc.